Industry Solutions with AI Factory
==================================

**AI Factory** provides a flexible platform for building **trusted,
scalable AI-powered applications** across industries — combining your
enterprise data, AI pipelines, model serving, and conversational agents.

This page highlights **common solution patterns** and **examples by
industry** — along with links to relevant :ref:`Gen AI How-To Guides <Gen AI How-To Guides>`  and
:ref:`Learning Paths <Learning Paths>`  to help you build them.

For more technical patterns, see :ref:`AI Factory Use Cases <AI Factory Use Cases>`  .

--------------

Financial Services
------------------

AI Factory helps financial services organizations deliver **secure,
compliant AI** for customer experience and internal operations.

Example goals:
^^^^^^^^^^^^^^

- Improve customer service with **automated agents** grounded in
  proprietary knowledge.

- Enable secure, explainable **internal knowledge search** for advisors
  and staff.

- Automate document-heavy workflows (KYC, onboarding).

Example solutions:
^^^^^^^^^^^^^^^^^^

- **Client Support Chatbots** powered by :ref:`Create an Assistant in Gen AI Builder <Create an Assistant in Gen AI Builder>`  , backed by
  :ref:`Create a Knowledge Base in Gen AI Builder <Create a Knowledge Base in Gen AI Builder>`  and governed by :ref:`Create a Ruleset in Gen AI Builder <Create a Ruleset in Gen AI Builder>`  .

- **Internal Knowledge Search** combining :ref:`Create a Retriever in Gen AI Builder <Create a Retriever in Gen AI Builder>`  and
  :ref:`Create a Knowledge Base in Gen AI Builder <Create a Knowledge Base in Gen AI Builder>`  , optionally enriched via :ref:`Pipelines and data preparation <Pipelines and data preparation>`  .

- **Automated Document Processing** with :ref:`Pipelines and data preparation <Pipelines and data preparation>`  , using
  :ref:`Preparers perform OCR operation examples <Preparers perform OCR operation examples>`  , :ref:`Preparers summarize text operation examples <Preparers summarize text operation examples>`  , and AI-driven extraction.

--------------

Healthcare and Life Sciences
----------------------------

AI Factory supports **regulated, compliant AI** for clinical and
operational use cases.

.. _example-goals-1:

Example goals:
^^^^^^^^^^^^^^

- Improve clinical decision support with **literature-aware agents**.

- Automate **summarization** of complex medical documents.

- Deliver personalized **patient-facing assistants**.

.. _example-solutions-1:

Example solutions:
^^^^^^^^^^^^^^^^^^

- **Medical Literature Search** using :ref:`Create a Knowledge Base in Gen AI Builder <Create a Knowledge Base in Gen AI Builder>`  , optimized
  :ref:`Create a Retriever in Gen AI Builder <Create a Retriever in Gen AI Builder>`  , and conversational :ref:`Create an Assistant in Gen AI Builder <Create an Assistant in Gen AI Builder>`  .

- **Clinical Document Summarization** with document prep via
  :ref:`Pipelines and data preparation <Pipelines and data preparation>`  and high-performance inference using :ref:`Model Serving Reference Manual <Model Serving Reference Manual>`  .

- **Patient Support Assistants** built with :ref:`Create an Assistant in Gen AI Builder <Create an Assistant in Gen AI Builder>`  , compliant
  :ref:`Create a Ruleset in Gen AI Builder <Create a Ruleset in Gen AI Builder>`  , and external integrations via :ref:`Create a Tool in Gen AI Builder <Create a Tool in Gen AI Builder>`  .

--------------

Retail and E-Commerce
---------------------

AI Factory enables **personalized, AI-powered experiences** for retail
and e-commerce applications.

.. _example-goals-2:

Example goals:
^^^^^^^^^^^^^^

- Deliver **semantic product search** experiences.

- Power **personalized recommendations** across channels.

- Automate **customer support workflows**.

.. _example-solutions-2:

Example solutions:
^^^^^^^^^^^^^^^^^^

- **Semantic Product Search** with embeddings served via :ref:`Model Serving Reference Manual <Model Serving Reference Manual>` 
  , queried using tuned :ref:`Create a Retriever in Gen AI Builder <Create a Retriever in Gen AI Builder>`  .

- **Personalized Recommendations** combining :ref:`Create an Assistant in Gen AI Builder <Create an Assistant in Gen AI Builder>`  ,
  :ref:`Create a Retriever in Gen AI Builder <Create a Retriever in Gen AI Builder>`  , and **real-time API integrations** with
  :ref:`Create a Tool in Gen AI Builder <Create a Tool in Gen AI Builder>`  .

- **Customer Service Automation** with conversational :ref:`Create an Assistant in Gen AI Builder <Create an Assistant in Gen AI Builder>`  ,
  :ref:`Create a Knowledge Base in Gen AI Builder <Create a Knowledge Base in Gen AI Builder>`  , and brand-safe :ref:`Create a Ruleset in Gen AI Builder <Create a Ruleset in Gen AI Builder>`  .

--------------

Manufacturing and Industrial
----------------------------

AI Factory brings **AI-driven knowledge and automation** to the shop
floor and field operations.

.. _example-goals-3:

Example goals:
^^^^^^^^^^^^^^

- Build **maintenance assistants** that surface engineering knowledge.

- Enable **search across technical manuals and SOPs**.

- Automate **document understanding** and reporting.

.. _example-solutions-3:

Example solutions:
^^^^^^^^^^^^^^^^^^

- **Knowledge-driven Maintenance Assistants** built with :ref:`Create an Assistant in Gen AI Builder <Create an Assistant in Gen AI Builder>` 
  , connected to :ref:`Create a Knowledge Base in Gen AI Builder <Create a Knowledge Base in Gen AI Builder>`  , and powered by API-based
  :ref:`Create a Tool in Gen AI Builder <Create a Tool in Gen AI Builder>`  .

- **Document Search across Manuals and SOPs** using :ref:`Pipelines and data preparation <Pipelines and data preparation>`  for
  document processing, and RAG with tuned :ref:`Create a Retriever in Gen AI Builder <Create a Retriever in Gen AI Builder>`  .

--------------

Public Sector and Government
----------------------------

AI Factory helps governments and public sector organizations deliver
**transparent, auditable AI** in sensitive contexts.

.. _example-goals-4:

Example goals:
^^^^^^^^^^^^^^

- Support **internal policy search and compliance checks**.

- Power **citizen-facing service portals**.

- Enable **knowledge-grounded AI experiences** with governance.

.. _example-solutions-4:

Example solutions:
^^^^^^^^^^^^^^^^^^

- **Internal Policy Search and Compliance QA** with trusted
  :ref:`Create a Knowledge Base in Gen AI Builder <Create a Knowledge Base in Gen AI Builder>`  , :ref:`Create a Retriever in Gen AI Builder <Create a Retriever in Gen AI Builder>`  , and auditable :ref:`Create an Assistant in Gen AI Builder <Create an Assistant in Gen AI Builder>`  .

- **Citizen Support Portals** built with conversational :ref:`Create an Assistant in Gen AI Builder <Create an Assistant in Gen AI Builder>`  ,
  external system integrations via :ref:`Create a Tool in Gen AI Builder <Create a Tool in Gen AI Builder>`  , and governed
  :ref:`Create a Ruleset in Gen AI Builder <Create a Ruleset in Gen AI Builder>`  .

--------------

Build Your Solution
-------------------

AI Factory gives you a **modular architecture** to combine:

- \*\* :ref:`Create an Assistant in Gen AI Builder <Create an Assistant in Gen AI Builder>`  \*\* and **Agent Studio** for conversational AI.

- \*\* :ref:`Create a Knowledge Base in Gen AI Builder <Create a Knowledge Base in Gen AI Builder>`  \*\* and \*\* :ref:`Create a Retriever in Gen AI Builder <Create a Retriever in Gen AI Builder>`  \*\* for RAG and
  semantic search.

- \*\* :ref:`Create a Ruleset in Gen AI Builder <Create a Ruleset in Gen AI Builder>`  \*\* for governance and compliance.

- \*\* :ref:`Create a Tool in Gen AI Builder <Create a Tool in Gen AI Builder>`  \*\* for connecting external systems and business
  logic.

- \*\* :ref:`Model Serving Reference Manual <Model Serving Reference Manual>`  \*\* for scalable, production-ready inference.

- \*\* :ref:`Pipelines and data preparation <Pipelines and data preparation>`  \*\* for preparing data for AI-driven
  applications.

--------------

Learn More
----------

- :ref:`Gen AI How-To Guides <Gen AI How-To Guides>`  — Step-by-step building blocks

- :ref:`Learning Paths <Learning Paths>`  — Structured skill-building journeys

- :ref:`AI Factory Use Cases <AI Factory Use Cases>`  — Common technical patterns to adapt to your solution

→ Ready to get started? Pick a :ref:`Learning Paths <Learning Paths>`  or explore relevant
:ref:`Gen AI How-To Guides <Gen AI How-To Guides>`  .

--------------

**AI Factory** gives you the foundation to bring **trusted, scalable
AI** to your industry — securely and under your governance.