Industry Solutions with AI Factory#
AI Factory provides a flexible platform for building trusted, scalable AI-powered applications across industries — combining your enterprise data, AI pipelines, model serving, and conversational agents.
This page highlights common solution patterns and examples by industry — along with links to relevant Gen AI How-To Guides and Learning Paths to help you build them.
For more technical patterns, see AI Factory Use Cases .
Financial Services#
AI Factory helps financial services organizations deliver secure, compliant AI for customer experience and internal operations.
Example goals:#
Improve customer service with automated agents grounded in proprietary knowledge.
Enable secure, explainable internal knowledge search for advisors and staff.
Automate document-heavy workflows (KYC, onboarding).
Example solutions:#
Client Support Chatbots powered by Create an Assistant in Gen AI Builder , backed by Create a Knowledge Base in Gen AI Builder and governed by Create a Ruleset in Gen AI Builder .
Internal Knowledge Search combining Create a Retriever in Gen AI Builder and Create a Knowledge Base in Gen AI Builder , optionally enriched via Pipelines and data preparation .
Automated Document Processing with Pipelines and data preparation , using Preparers perform OCR operation examples , Preparers summarize text operation examples , and AI-driven extraction.
Healthcare and Life Sciences#
AI Factory supports regulated, compliant AI for clinical and operational use cases.
Example goals:#
Improve clinical decision support with literature-aware agents.
Automate summarization of complex medical documents.
Deliver personalized patient-facing assistants.
Example solutions:#
Medical Literature Search using Create a Knowledge Base in Gen AI Builder , optimized Create a Retriever in Gen AI Builder , and conversational Create an Assistant in Gen AI Builder .
Clinical Document Summarization with document prep via Pipelines and data preparation and high-performance inference using Model Serving Reference Manual .
Patient Support Assistants built with Create an Assistant in Gen AI Builder , compliant Create a Ruleset in Gen AI Builder , and external integrations via Create a Tool in Gen AI Builder .
Retail and E-Commerce#
AI Factory enables personalized, AI-powered experiences for retail and e-commerce applications.
Example goals:#
Deliver semantic product search experiences.
Power personalized recommendations across channels.
Automate customer support workflows.
Example solutions:#
Semantic Product Search with embeddings served via Model Serving Reference Manual , queried using tuned Create a Retriever in Gen AI Builder .
Personalized Recommendations combining Create an Assistant in Gen AI Builder , Create a Retriever in Gen AI Builder , and real-time API integrations with Create a Tool in Gen AI Builder .
Customer Service Automation with conversational Create an Assistant in Gen AI Builder , Create a Knowledge Base in Gen AI Builder , and brand-safe Create a Ruleset in Gen AI Builder .
Manufacturing and Industrial#
AI Factory brings AI-driven knowledge and automation to the shop floor and field operations.
Example goals:#
Build maintenance assistants that surface engineering knowledge.
Enable search across technical manuals and SOPs.
Automate document understanding and reporting.
Example solutions:#
Knowledge-driven Maintenance Assistants built with Create an Assistant in Gen AI Builder , connected to Create a Knowledge Base in Gen AI Builder , and powered by API-based Create a Tool in Gen AI Builder .
Document Search across Manuals and SOPs using Pipelines and data preparation for document processing, and RAG with tuned Create a Retriever in Gen AI Builder .
Public Sector and Government#
AI Factory helps governments and public sector organizations deliver transparent, auditable AI in sensitive contexts.
Example goals:#
Support internal policy search and compliance checks.
Power citizen-facing service portals.
Enable knowledge-grounded AI experiences with governance.
Example solutions:#
Internal Policy Search and Compliance QA with trusted Create a Knowledge Base in Gen AI Builder , Create a Retriever in Gen AI Builder , and auditable Create an Assistant in Gen AI Builder .
Citizen Support Portals built with conversational Create an Assistant in Gen AI Builder , external system integrations via Create a Tool in Gen AI Builder , and governed Create a Ruleset in Gen AI Builder .
Build Your Solution#
AI Factory gives you a modular architecture to combine:
** Create an Assistant in Gen AI Builder ** and Agent Studio for conversational AI.
** Create a Knowledge Base in Gen AI Builder ** and ** Create a Retriever in Gen AI Builder ** for RAG and semantic search.
** Create a Ruleset in Gen AI Builder ** for governance and compliance.
** Create a Tool in Gen AI Builder ** for connecting external systems and business logic.
** Model Serving Reference Manual ** for scalable, production-ready inference.
** Pipelines and data preparation ** for preparing data for AI-driven applications.
Learn More#
Gen AI How-To Guides — Step-by-step building blocks
Learning Paths — Structured skill-building journeys
AI Factory Use Cases — Common technical patterns to adapt to your solution
→ Ready to get started? Pick a Learning Paths or explore relevant Gen AI How-To Guides .
AI Factory gives you the foundation to bring trusted, scalable AI to your industry — securely and under your governance.